Pikku is the founder of the school and its principal. She is an occupational therapist with over 20 years of experience in ESL. She holds a diploma in TESOL from Vancouver Community College. Pikku developed the Medical English curriculum and the unique teaching methods used in the Institute.

Sara is an LPN with TEFL certification. She has practiced in a variety of healthcare settings including HIV/AIDS, palliative care, complex care, homecare and occupational first aid. Since 2000 she has been teaching ESL both in Asia and in Vancouver.

Susan is certified in TESL and has taught for over 10 years in Japan and Vancouver. She specializes in a communicative approach to grammar, pronunciation and vocabulary.